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Process Indicator Scales Summary
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Scale |
Interpretation |
Interpretation |
Scale |
Intellectual Structure |
Strict adherence to established ways of thinking and managing |
See problems from different angles; Willing to change course given new evidence |
Flexibility |
Sence of Control |
Sense of organization and command |
Sense of urgency or emergency |
Crisis |
Optimism |
Confidence in ability to achieve goals |
Concern or trepidation about achieving goals |
Pessimism |
Undirected |
Less concentration of power in firm’s leader and less directive approach toward group members |
Greater concentration of power in firm’s leader and more directive approach toward group members |
Leader Control |
Factionalism |
Group members work individually –not always together |
Group members work together as mutually supportive team |
Cohesiveness |
"Top-down" business process |
General interests of the group take precedence |
Individual interests of group members may take precedence |
"Bottom-up" personal interests |
Decentralized Group Power |
Group less centrally controlled by an individual or subgroup |
Group more centrally controlled by an individual or subgroup |
Centralized Group Power |
Risk Aversion |
Group less willing to take calculated business risks |
Group more willing to take calculated business risks |
Risk Taking |
In reviewing this table, keep in mind that process indicator scale scores at the extremes (closer to 1.0 or 9.0) provide the most useful information in characterizing the decision-making culture of an organization. Thus, scores close to 5.0 are not strong indicators.
For example, a score of 1.3 for the "Optimism vs. Pessimism" process indicator scale suggests an organization has "confidence" in its ability to achieve goals. A score of 8.2 suggests "concern or trepidation" about achieving goals. A score of 4.6 suggests neither confidence nor concern about achieving goals.
When comparing process indicator scales based on your input vs. a manager's input or the averages, incremental differences can be meaningful. In general, an absolute difference greater than 1.0 for any trait reflects a significant discrepancy in perceptions.
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